Terms & Conditions

1. About Us

Sri Mahalakshmi Jewellers is a jewellery business with a heritage dating back to 1975. This website provides information about our jewellery collections, products and services.

For questions about a product, its availability or a purchase, please contact our team using the contact details provided on this website.

2. Use of This Website

You agree to use this website lawfully and responsibly. You must not:

• Use the website for unlawful, fraudulent or misleading activities.
• Attempt to damage, disrupt or gain unauthorised access to the website.
• Copy, reproduce or commercially use website content without permission.
• Submit false information through any enquiry or contact facility.

3. Product Information and Availability

We aim to display accurate product descriptions, photographs and other information. However, colours and details may appear differently depending on your screen or device.

Jewellery designs, stock and availability may change without notice. Product photographs may represent a design or collection and should not be treated as confirmation that a particular item is currently available.

Please confirm the product specifications, weight, purity, certification, size, price and availability with us before completing a purchase.

4. Prices and Payments

Gold, silver, diamond and other jewellery prices may vary based on market rates, product specifications, making charges, taxes and applicable fees.

Any price or estimate communicated through the website or an enquiry is subject to confirmation by Sri Mahalakshmi Jewellers. Applicable taxes and other charges will be communicated as relevant to the transaction.

Payment must be made through the payment methods confirmed by our business. Please verify payment details with us before transferring money.

5. Orders and Enquiries

Submitting an enquiry or contacting us through WhatsApp does not, by itself, constitute an accepted order. Orders are subject to product availability, confirmation of price and agreement on the applicable purchase terms.

For customised or made-to-order jewellery, confirm the design, specifications, price, estimated completion date and applicable cancellation terms before approving the order.

6. Jewellery Quality and Certification

Details relating to purity, hallmarking, diamond grading and product certification should be confirmed against the documents applicable to the specific item.

Please request the relevant invoice, hallmark or certification details at the time of purchase, wherever applicable.

7. Cancellations, Returns and Exchanges

Cancellations, returns, refunds and exchanges are subject to the applicable policy communicated by Sri Mahalakshmi Jewellers for the particular purchase.

Please review our Refund & Cancellation Policy and obtain confirmation of the applicable conditions before placing an order.

8. Intellectual Property

Website text, photographs, logos, graphics, design elements and other materials are owned by or used with permission by their respective rights holders. They may not be copied, republished, modified or commercially distributed without prior authorisation, except where permitted by applicable law.

9. Third-Party Links

This website may contain links to third-party websites or services. We do not control those websites and are not responsible for their content, availability or privacy practices. Please review their terms and policies separately.

10. Limitation of Liability

To the extent permitted by applicable law, Sri Mahalakshmi Jewellers is not responsible for temporary website interruptions or losses arising solely from reliance on information that has not been confirmed for a specific transaction.

Nothing in these terms excludes or limits any consumer rights, warranties or liabilities that cannot lawfully be excluded or limited under applicable law.

11. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy .

12. Changes to These Terms

We may update these terms when necessary. The updated version will be published on this page. Please review this page periodically for changes.

13. Governing Law

These terms are subject to the applicable laws of India. Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.